Shipping Policy

At VisionExclusives, we are committed to providing you with a seamless shopping experience, which includes efficient shipping of your orders. This Shipping Policy outlines our shipping practices, rates, and delivery timelines.

1. Shipping Destinations

We proudly offer shipping to a wide range of locations, both domestically and internationally. Whether you're in the United States or elsewhere, we aim to ensure that your order reaches you in a timely manner. If you have questions about specific locations, please contact our customer service team for assistance.

2. Shipping Rates

Shipping rates are determined at checkout and are based on several factors, including:

  • Destination: The shipping cost will vary depending on the delivery address you provide.
  • Order Weight: Heavier items may incur higher shipping fees. The total weight of your order will be calculated automatically during the checkout process.
  • Shipping Method: You may have multiple shipping options available (e.g., standard, expedited), each with its own rate. Select the method that best meets your needs.

To view the shipping rates for your order, simply add items to your cart and proceed to the checkout page, where you can enter your shipping information for an accurate quote.

3. Processing Time

After placing your order, please allow us a processing time of 1-3 business days. This timeframe includes:

  • Order Verification: We verify your payment information and ensure that all items are in stock.
  • Packaging: Each item is carefully packaged to ensure it arrives in perfect condition.
  • Preparation for Shipment: Once packaged, your order is prepared for shipment and labeled for delivery.

Please note that processing times may be longer during peak seasons or promotional events. We appreciate your patience during these times.

4. Delivery Time

Delivery times may vary based on the shipping method you select at checkout and your location. Here’s a general overview:

  • Standard Shipping: Typically takes 5-10 business days for domestic orders. International orders may take longer, depending on customs processing.
  • Expedited Shipping: Generally delivers within 2-5 business days for domestic orders. International orders may vary based on the destination.
  • Tracking Your Order: Once your order has been shipped, you will receive a confirmation email with a tracking number. This allows you to monitor the status of your shipment in real-time.

5. International Shipping

For international orders, please be aware of the following:

  • Customs Duties and Taxes: Customers are responsible for any additional customs duties, taxes, or fees that may be incurred upon delivery. These charges vary by country and are determined by local customs regulations.
  • Shipping Restrictions: Certain products may have shipping restrictions based on local laws. If your order cannot be fulfilled, we will notify you promptly.

6. Order Issues

If you encounter any issues with your order, such as delays or damaged items, please contact our customer service team at visionexclusives@gmail.com. We are here to help resolve any shipping-related concerns you may have.

7. Contact Us

For any questions regarding our shipping policies or to inquire about specific shipping options, please reach out to our customer service team. Your satisfaction is important to us, and we are committed to providing you with the best possible service.

Thank you for choosing VisionExclusives! We look forward to delivering your order promptly and efficiently.